Technical Writer (Remote)

Antavo Loyalty Management Platform

Antavo Loyalty Management Platform

Marketing & Communications, IT
Posted on Friday, July 14, 2023

About Us

Antavo is a rapidly growing VC-backed scale-up that is disrupting the loyalty management market through its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform.

The Team

The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative sales people, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customers. Customers are at the heart of everything we do and we pride ourselves in always taking an innovative, customer-centric approach in creating the right experiences, products and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a remote first, dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

Meet Antavo's Global Team

The Role

As a Technical Writer at Antavo you will translate complex technical information into concise, easy-to-understand instruction guides for both technical and non-technical audiences. You will work cross-functionally with engineering, product, and customer teams to create high-impact documentation for our customers and partners.

HI THERE, I’m András Taraszovics

Head of Product here at Antavo

I’m looking forward to working with you!

Your Main Responsibilities

  • Create accurate and informative instructional content for the product eg. step-by-step guides, user manual, user interface text, and REST API/SDK documentation.
  • Obtain and maintain an in-depth understanding of the capabilities of our product.
  • Deliver documentation from technical specifications, experimentation, and discussions with engineering and product teams.
  • Constantly follow up with software developments and update documentation accordingly.
  • Ensure documents are published on time and meet quality standards.
  • Collaborate with customer teams to collect feedback and contribute proactively to improve the documentation.

You should have

  • 2-3 years experience in technical writing.
  • Excellent English and Hungarian communication skills, both written and verbal.
  • Reference documents that you can show us.
  • High attention to detail, passion for learning and writing.
  • Ability to communicate complex information in a concise manner.
  • Deep understanding of APIs.
  • Experience in Agile/SaaS software development environments.
  • Experience with document management and editing systems (eg. Confluence, WordPress, Read the Docs, Sphinx).
  • Familiarity with JIRA or similar issue and project-tracking software.
  • High-level understanding of software development processes.
  • Ability to work on multiple projects at the same time.
  • A collaborative and proactive approach to working in a team.

Nice to haves

  • Experience in creating visual content (flow charts, diagrams, annotated screenshots, etc.).
  • Experience working with learning management systems (LMS).
  • Experience in writing user interface texts.
  • Knowledge of HTML/CSS.
  • Experience in working in an international environment.
  • A programming background with the ability to read and write code samples.

Benefits

  • The opportunity to quickly advance in your career.
  • Great remuneration package with bonuses and equity for top performers.
  • Antavo Care (Private Health Insurance & Mental Health Support).
  • Be part of a remote-first (not hybrid) company. It means we will not require you to come to any kind of office at any time. You can keep living in a remote village as far as there is internet. We meet up time to time, but these are all occasional offsite meetings.
  • You can join the AYCM SportPass.
  • International vibe: we have 100+ colleagues from 10 different nationalities.
  • A dynamic, no corporate-BS environment to learn, grow, and really make an impact.
  • You will have a strong team around you to support you in reaching your goals.

Why our team loves working at Antavo

  • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”
  • “Truly international vibe, with different nationalities working on one mutual goal."
  • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc.)"
  • "People here like my bad jokes."

At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation.