Account Manager

Electric Car Scheme

Electric Car Scheme

Sales & Business Development
Hayes, UK
Posted on Tuesday, July 2, 2024
Our people are at the heart of everything we do. If you’re looking for that next career step, fast progression, a truly supportive team and plenty of challenges then get in touch!

The planet needs you, we do too!

What you bring to the role.
  • 1+ years in an Account Management or Customer Success role
  • You can demonstrate high performance in line with or above expectations
  • Extremely good people skills as well as excellent written and verbal communication skills
  • You love to use a positive mindset to help customers overcome obstacles by identifying their concerns and providing solutions for them - a problem solver!
  • Highly motivated and driven to be part of a growing, successful team
  • Excellent organisational skills and attention to detail
What you'll be doing.

  • You will own the onboarding, ongoing support of and account expansion for our SME employers
  • You will own a panel of accounts and be responsible for achieving growth targets (example KPIs: New in generation, percentage of employees using the scheme, Total Orders from Panel)
  • You will own (and problem-solve) any queries, requests or concerns that arise within your panel of accounts
  • You’ll become a product specialist with ability to build strong technical knowledge
  • Alongside your teammates, you will create, refine and implement strategy and process to drive forward the Customer Success department

Company Benefits

  • Hybrid working with 1-2 days in the office (Hayes, London)
  • 25 days holiday + bank holidays
  • Add 1 day holiday per year service + buy / sell up to 5 days each year
  • Flexible work policy with options to take into account family care
  • Best in class Family Friendly Leave and Pay
    For example, our Maternity leave (in year 1) is 6 weeks full pay and 6 weeks half pay. This increases to 12 weeks full pay, 8 weeks half pay after year 1.
  • Use our own scheme to lease a vehicle through salary sacrifice and save 40-70% to drive a brand new electric car
  • £500 pa. personal development budget
  • £100 home office budget
  • Vitality healthcare
  • Pension
  • Equity options - own a part of the business

Why Work with us?

  • Personal growth - join us as an early employee to fast track your progression opportunities!
  • Competitive salary, pension & incentives scheme to share in our success
  • Voted 4.9 on Glassdoor
  • Voted Top 100 Organisation to ‘Escape’ to in 2022 and in 2023 by Escape the City
  • Certified Company on Otta
  • Be part of our friendly, family-like culture, enjoy our benefits - we value our people, diversity and building a culture where we can thrive
  • We are the UK’s only B Corp Certified salary sacrifice provider

Base salary: £30,000

OTE: £40,000 per year

Equity: £3,000 - £30,000 equity through EMI Options

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