CRM Manager (part-time), Growth

Ezra AI

Ezra AI

Sales & Business Development
Remote
Posted on Oct 30, 2024

Our mission

Our mission at Ezra is to detect cancer early for everyone in the world. We have developed a new way to screen for cancer everywhere in the body using a full body MRI powered by Artificial Intelligence.

We believe in empowering people to make their own health decisions, so we are offering Ezra as a direct-to-consumer membership. Our members sign up for Ezra, visit a partner imaging center to get a full body MRI scan, and receive a cancer screening report within 5-7 business days. Our scans and reports are all supported by AI.

About the Role
We are seeking a CRM Manager to join our Growth team. You'll develop, execute, and optimize email marketing campaigns to drive engagement, boost revenue, and achieve growth objectives. This role combines strategic thinking, data-driven decision-making, and creativity to maximize impact.

Responsibilities

  • Develop and execute email marketing strategies to increase member lifetime value and align with business goals.
  • Lead campaign planning, targeting, segmentation, deployment, and optimization using A/B testing.
  • Track and report campaign performance, providing data-driven insights for improvements.
  • Design and manage automated workflows (e.g., welcome sequences, retention campaigns).
  • Collaborate cross-functionally with customer success, product, and growth teams, and manage external partners.
  • Ensure compliance with HIPAA and other regulations.
  • Create compelling content in partnership with marketing and design teams.
  • Integrate email efforts with our customer data platform (CDP) and marketing tools.
  • Ownership of all operational and transactional communications.

Qualifications

  • 5+ years of experience in email marketing and campaign management.
  • Strong analytics and reporting skills.
  • Experience with Customer.io, Salesforce, and lifecycle marketing tools.
  • Excellent communication and copywriting skills.
  • Strong organizational and multitasking abilities.

Nice to Have

  • Experience in healthcare or related industries.
  • Experience writing and owning product communications

What’s in it for you?

As the CRM Manager at Ezra, you have the opportunity to be part of a small, all-star team focused on detecting cancer early for everyone in the world. You’re also going to have access to benefits such as:

  • Competitive salary
  • Stock options
  • Remote-friendly (2 days a week in person at our NYC office)
  • Off-sites twice a year
  • Competitive vacation policy
  • A culture that emphasizes learning and work-life harmony

Our commitment to diversity and inclusion

We’re aiming to build a diverse team and inclusive company culture. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.