Job Opportunities in the Seedcamp Portfolio

About Fluidstack

Fluidstack is the AI Cloud Platform. We build GPU supercomputers for top AI labs, governments, and enterprises. Our customers include Mistral, Poolside, Black Forest Labs, Meta, and more.

Our team is small, highly motivated, and focused on providing a world class supercomputing experience. We put our customers first in everything we do, working hard to not just win the sale, but to win repeated business and customer referrals.

We hold ourselves and each other to high standards. We expect you to care deeply about the work you do, the products you build, and the experience our customers have in every interaction with us.

You must work hard, take ownership from inception to delivery, and approach every problem with an open mind and a positive attitude. We value effectiveness, competence, and a growth mindset.

About the Role

Fluidstack is seeking a reliable Level 1 Technician to provide critical on-site support for our data center operations. This position requires 24/7 on-call availability and involves hands-on hardware support, equipment installation, and basic troubleshooting tasks. The ideal candidate will be detail-oriented, able to follow technical instructions precisely, and comfortable working in a data center environment.

Focus

• Respond promptly to remote hands requests from clients and internal teams.

• Perform cable management tasks including reseating, swapping, and organizing network and power cables.

• Execute server hardware swaps and replacements according to provided specifications.

• Install and rack new equipment including servers, switches, and related hardware

• Conduct visual inspections and report equipment status, LED indicators, and error messages

• Perform basic power cycling and rebooting of equipment as directed

• Document all activities accurately in ticketing systems

• Maintain cleanliness and organization of data center floor

• Follow all safety protocols and security procedures

• Assist with inventory management and equipment tracking

About You (Required)

• High school diploma or equivalent

• Basic understanding of computer hardware and networking concepts

• Ability to lift up to 50 pounds and work in confined spaces

• Strong attention to detail and ability to follow written/verbal instructions

• Excellent communication skills for interacting with remote technical teams

• Reliable transportation and ability to respond to calls within15 minutes

• Flexibility to work nights, weekends, and holidays as needed

• Basic familiarity with ticketing systems and documentation

Preferred Qualifications

• Previous data center or IT support experience

• CompTIA A+ or similar certification

• Experience with server hardware from major vendors (Dell, HP, etc.)

• Knowledge of basic networking concepts and cable types

• Experience working in temperature-controlled environments

Physical Requirements

• Ability to stand, walk, and bend for extended periods

• Manual dexterity for handling small components and cables

• Comfortable working in environments with varying temperatures and noise levels

• Visual acuity to read equipment labels and LED indicators

Work Schedule

• Primary shift assignment

• 24/7 on-call availability required

• Must be able to respond to emergency calls within agreed-upon SLA

Compensation

• Competitive hourly rate

• Overtime opportunities