L3 Data Center Technician - Hardware
FluidStack
Location
New York State
Employment Type
Full time
Department
Data Center Operations
About Fluidstack
Fluidstack is the AI Cloud Platform. We build GPU supercomputers for top AI labs, governments, and enterprises. Our customers include Mistral, Poolside, Black Forest Labs, Meta, and more.
Our team is highly motivated, and focused on providing a world class supercomputing experience. We put our customers first in everything we do, working hard to not just win the sale, but to win repeated business and customer referrals.
We hold ourselves and each other to high standards. We expect you to care deeply about the work you do, the products you build, and the experience our customers have in every interaction with us.
You must work hard, take ownership from inception to delivery, and approach every problem with an open mind and a positive attitude. We value effectiveness, competence, and a growth mindset.
About the Role
We are seeking an experienced Data Center Technician (Level III) to join our Data Center Operations team. This is a senior technical position requiring deep expertise in server hardware and GPU-based systems. You will be responsible for maintaining, troubleshooting, and optimizing our high-performance computing infrastructure that powers AI workloads for leading organizations worldwide.
Focus
Lead complex hardware diagnostics and repairs on GPU-based servers, including both air-cooled and liquid-cooled systems
Configure and optimize server hardware components, BIOS settings, and firmware deployments to ensure peak performance
Utilize BMC-based management tools to monitor, diagnose, and resolve hardware issues remotely and on-site
Collaborate with the infrastructure team to develop automation solutions and improve operational efficiency
Document hardware configurations, troubleshooting procedures, and contribute to knowledge base development
About You
Demonstrated expertise in server hardware architecture, including deep understanding of BMC functionality, IPMI, and out-of-band management
Proven experience with BIOS configuration, firmware deployment, and hardware-level troubleshooting
Strong hands-on experience diagnosing and repairing GPU-based servers in both air-cooled and liquid-cooled environments
Solid Linux system administration skills with ability to perform basic command-line operations and system diagnostics
Automation-first mindset with proven ability to identify routine tasks and propose tooling improvements
Nice to haves
Familiarity with liquid cooling systems maintenance and troubleshooting
Scripting experience (Python, Bash) for automation tasks
Industry certifications (DCCA, CompTIA Server+, or vendor-specific certifications)
Benefits
Competitive total compensation package (cash + equity).
Retirement or pension plan, in line with local norms.
Health, dental, and vision insurance.
Generous PTO policy, in line with local norms.