Credit Controller - Claims Assistant



Accounting & Finance
London, UK
Posted on Monday, January 22, 2024
Operations · London · Hybrid Remote

Credit Controller - Claims Assistant

GetAgent is the first port of call when looking to sell your home. Where buyers go to Rightmove, sellers go to GetAgent. Best known as the estate agent comparison site, we help 20,000 homeowners per month find the best estate agent.

With a friendly team of over 70 people based in beautiful offices in Old Street we are backed by some of the industry’s leading investors including Channel 4, Seedcamp and 500 Startups.

Together, we are transforming the experience of selling your home.

Role Overview

With more and more home sellers using the GetAgent platform, we are expanding the team! We work with over 7500 estate agents across the country; referring homeowners who would like them to sell a property. When an agent sells the property we have referred, we are owed a referral fee.

We are looking for a Claims Assistant to play a vital role in our debt recovery process. You will be responsible for company debt management and administering all company claims. You will report to and work closely with the Credit Control Team Lead.

What You'll be doing

  • Accurately entering and processing new cases: letters before action, letters before claim

  • Upload all important court/claim documents to the department drive

  • Ensure the claims tracker is up to date

  • Process cases through Money Claims online

  • Call CCBCC and CCMCC for updates on claims

  • Send Directions Questionnaires to the court and debtors

  • Paying Court Fees and entering court dates into department calendar

We are looking for someone who is eager to learn and passionate about shaping our processes to help build an industry defining product in a market which we believe needs urgent help. Our team is growing but is still small enough for you to help build something from the ground up and have your say in how things should be done.

What we'll need from you

  • Experience in processing debt recovery

  • Excellent administration and writing skills

  • Thoroughness and accuracy when accomplishing tasks

  • Self motivated with the ability to manage and prioritise tasks

  • Quick thinking - ability to think on your feet and respond to problems

What's in it for you

  • Benefits: In addition to a competitive salary we offer private health insurance, company pension, health and wellbeing programmes, 25 days holiday (plus bank holidays) and more!

  • Join a fast growing company at an extremely exciting point in our journey

  • Work with great people - we place a big emphasis on hiring lovely people. They are the best thing about GetAgent

  • Dive headfirst into one of the biggest industries in the world and help simplify the stressful process of moving house!

  • A competitive salary and benefits package

Remote status
Hybrid Remote
Yearly salary
Employment type


Workplace & Culture

We believe that great workplace culture is about more than just the day job, it's about building an inclusive environment for all.

Whether you are into sports, baking, karaoke, or just generally wrapping up the week with a drink at the local, there is something here for you!

Operations · London · Hybrid Remote

Credit Controller - Claims Assistant

Already working at GetAgent?

Let’s recruit together and find your next colleague.