Fabric is a health tech company that powers healthcare providers to move faster, work smarter, and deliver better care through its care enablement system. The system offers three solutions: In-Person Care Suite, Virtual Care Suite, and Engagement Suite. Leveraging conversational AI and intelligent adaptive interviews, Fabric unifies virtual and in-person care across intake, triage, routing, and treatment while automating workflows for staff. Built by a team of physicians and clinical informaticists, Fabric protocols uphold excellence in care quality while offering omnichannel access for patients. The results enable clinicians to work 2-10 times faster (dependent on setting), decrease call center volume by 15%, and increase utilization of unfilled visit blocks. Some of Fabric’s customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain. Fabric is backed by Thrive Capital, GV (Google Ventures), Salesforce Ventures,Vast Ventures, BoxGroup, and Atento Capital.

About the role: We are looking for an experienced QA Analyst who is able to make powerful contributions to our Quality Assurance team, test our software, and support the product, engineering, and other teams. In this role, you’ll be making a huge impact on a product that is helping millions of patients.

Here’s what you’ll be doing:

Write, update, and/or review test cases, and other quality assurance-related technical data forms and quality documents
Adhere to existing QA processes and best practices when testing Fabric products
Perform investigations of non-conformances, customer complaints, and corrective actions
Executes test cases under varying circumstances, based on the Test Cases Steps
Documents and evaluates test results
Detects, logs, and reports program bugs and glitches
Tracks defects and helps troubleshoot errors
Ensure the timely and effective follow-up of all identified or assigned quality issues
Work with product development and engineering teams to ensure proper completion of required product documentation and translate them into test plans
Maintain and demonstrate an understanding of global health standards and regulations
Analyze specifications, demonstrate your ability to organize a test and decide when to ask for clarification.
Suggest solutions to identified product problems
Investigate product quality in order to make improvements to achieve better customer satisfaction

Here’s what you need to be successful:

Bachelor of Science in Engineering or Life Sciences or related
+2 years of experience with software QA tools and processes
Experience with UI/Functional Testing
Write test cases for QA teams
Outstanding written and verbal communication skills
A sense of ownership and pride in your performance and its impact on the company’s success
Critical thinking and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills

Nice to Have:

Test automation experience
Experience with Agile methodologies
Experience with XRay
Jira Experience

Apply now

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