Director of Product Design
GYANT
Fabric Health is a leading healthcare technology startup revolutionizing how patients access and experience care. Our innovative platform reimagines how patients connect to care—delivering personalized guidance, tailored engagement, and intuitive experiences throughout their healthcare journey. We are a passionate, mission-driven team committed to improving healthcare outcomes and expanding patient access to high-quality, personalized care.
Some of Fabric’s customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain. Fabric is backed by Thrive Capital, GV (Google Ventures), Salesforce Ventures,Vast Ventures, BoxGroup, and Atento Capital.
About the Role
As Director of Product Design, you'll be a key leader shaping the innovation, growth, and user experience across Fabric's products. This pivotal role offers the chance to champion a user-centered design culture and lead a talented team in creating intuitive, effective solutions for our customers. You'll be instrumental in realizing Fabric’s full vision of a singular, integrated hybrid care journey, ensuring a cohesive and impactful user experience across all offerings.
You'll blend strategic thinking with hands-on leadership, working closely with cross-functional product, engineering, clinical, and Go-to-Market teams. This includes building vital relationships with our customers, reaching up to hospital C-suite executives. This is an exciting opportunity to get on the ground floor of a fast-paced startup, define what it means to enable the health systems of the future to do their best work, and significantly improve patient and provider lives through impactful design and a deep understanding of human healthcare processes. We thrive on vigorous conversation and deep research, alongside a clear focus on getting things done.
As the Director of Product Design, you will:
- Guide and grow a multidisciplinary team of product and brand designers, shaping a culture of curiosity, craftsmanship, and collaboration.
- Own the end-to-end design process across all Fabric products—driving from insight to execution to ensure cohesive, user-centered experiences.
- Work closely with product management, engineering, and other stakeholders to understand user needs, define product requirements, and translate them into effective design solutions and implementation plans.
- Develop and maintain a deep understanding of Fabric’s products and function as a subject matter expert on product design, user experience, and relevant market trends to drive customer solution development.
- Ensure solutions are scalable, efficient, and deliver maximum value to customers, with a clear emphasis on standard capabilities and intuitive design.
- Drive user research and ensure solutions have been tested prior to build, making this an integral part of the design process.
- Identify opportunities to improve the efficiency, scalability, and quality of design processes and deliverables, with a focus on streamlining workflows and enhancing design impact.
- Partner with marketing to develop compelling materials and messaging that accurately reflect our product’s design philosophy and value proposition.
- Drive the design vision and contribute to the design system, collaborating with engineering to ensure scalable implementation and continuous refinement.
Requirements
- Bachelor's degree in User Design, UX, or a related field.
- 8+ years of experience in product design, with a portfolio showcasing expertise in UX, UI, and user-centered design principles.
- 5+ years of experience leading and managing a product design team, including UX, UI, and brand designers.
- A deep understanding of the healthcare industry, including healthcare workflows, data standards (e.g., HL7, FHIR), and regulatory requirements (e.g., HIPAA), with a focus on how design can improve user interaction with complex systems.
- Demonstrated ability to design and deliver complex, enterprise-level solutions, with a clear emphasis on user experience, visual design, and interaction design.
- Excellent communication, presentation, and interpersonal skills, with the ability to effectively communicate design concepts and rationale to both technical and non-technical audiences.
- Analytical and problem-solving skills, with a focus on delivering user-centered solutions in complex technical environments.
- Ability to thrive in a fast-paced, dynamic startup environment.
Bonus Points
- Demonstrated experience working for a fast-paced, growing startup and thriving in a 0-to-1 environment.
- Experience designing for healthcare applications.
Learn more about Fabric
At Fabric, we believe that a diverse workforce is essential to our success. We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis ofrace, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. We actively encourage individuals from all backgrounds to apply.
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