Medefer is an innovative CQC registered healthcare provider that aims to transform the way that healthcare is delivered by enabling healthcare systems to provide patients with the best healthcare experience - timely, efficient and effective.

Founded by Consultants and GPs working in the NHS, our culture is driven by a deeply held commitment to the NHS and delivering transformational change to the patient experience. We are a passionate, dedicated and patient-focused team striving to make healthcare fit for the 21st century. Our vision is to completely re-frame the way that healthcare is delivered.

Medefer’s technology platform delivers world-class leading safety, whilst delivering a unique approach in delivering a national service to patients, from referral, to treatment and discharge.

AT MEDEFER WE BELIEVE THAT EVERY NHS PATIENT DESERVES THE BEST POSSIBLE HEALTHCARE.

JOB TITLE: Healthcare Assistant

REPORTING TO: Clinical Lead

LOCATION: Stafford , Stoke-on-Trent

CONTRACT TYPE: Bank staff, part time

Join us in our mission to transform patient care and be part of a dynamic and innovative team. We pride ourselves on a supportive, collaborative and inclusive culture and you will have the opportunity to work alongside a team of intelligent, driven and compassionate people who care deeply about transforming the way healthcare is delivered.

ROLE OVERVIEW:

We're looking for an experienced and dedicated Healthcare Assistant (HCA) to join our dynamic team to deliver Rheumatology outpatients clinics in Stafford and Stoke-on-Trent.

This is an in-person role, initially supporting one clinic per month, with the potential for increased frequency based on service needs.

This is an exciting opportunity for an individual with a strong clinical background and proven administrative capabilities to contribute to high-quality patient care.

KEY RESPONSIBILITIES:

You will be a vital part of the multidisciplinary team, providing essential clinical support to nurses and doctors, and ensuring the smooth, efficient operation of our busy rheumatology clinics.

Responsibilities include:

Providing direct patient care, including pre-clinic assessments and preparing patients for consultation or treatment.
Assisting clinicians during patient appointments and procedures.
Performing clinical duties as per training and competency (e.g., blood tests, basic observations).
Maintaining a safe and clean, clinical environment.

Taking responsibility for specific administrative processes to support clinic efficiency.

QUALIFICATIONS, EXPERIENCE, SKILLS AND COMPETENCIES:

Experience:

Must have prior experience working as an HCA within the NHS.
Rheumatology/Clinic Experience: A minimum of six (6) months recent experience working specifically in outpatient clinics is essential. Experience gained primarily on inpatient wards will not be sufficient for this role.
Previous experience in a rheumatology, or similar specialist clinic is highly desirable.

Clinical Skills:

Proficiency in core HCA duties relevant to a clinic setting, including but not limited to:

Taking and recording vital signs (blood pressure, pulse, temperature etc).
Performing phlebotomy (venepuncture).
Measuring and recording patient height and weight.
Preparing patients and assisting clinicians with procedures.

Administrative Management:

Demonstrable experience in managing and executing clinic-related administrative tasks, such as:

Accurate data entry and updating patient records
Managing clinic flow and ensuring timely patient attendance.
Preparing and filing documentation.
Managing stock and ordering supplies.

WORKING ARRANGEMENTS AND KEY TERMS:

This is a bank role to support in delivering a face to face clinic one day per month.

There is scope for the role to develop, subject to service demand and expansion.

Medefer is a Disability Confident Employer.

We commit to interviewing applicants who declare a disability and meet the minimum essential criteria for the job. If you would like to be considered under this scheme, please let us know in your application or by contacting our recruitment team.

Medefer fully complies with the Equality Act 2010. We are an equal opportunities employer, value diversity and welcome applications from candidates of all backgrounds.

This job description is non-contractual and the postholder will be expected to perform additional duties and tasks that may be assigned by management from time to time to suit business needs.

Medefer contact details are provided for the specific purpose to support potential candidates and are not to be used to market services. The named individual has not consented to unsolicited marketing emails. ‘Direct marketing’ means the communication, by whatever means, of marketing material which is directed at individuals. Privacy and Electronic Communications Regulations (PECR) apply to unsolicited emails, for which the individual has not provided consent. Medefer takes the privacy of individuals very seriously and failure to abide by this notice will result in action taken.

Department: Healthcare Professional
Locations: Stafford, Stoke-on-Trent