Head of Retail Credit Risk

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Risk team sits at the very core of Revolut. Those special agents work across functions, products, and regions to monitor front-line performance and ensure that the business is on safe ground. People on the Risk team are among the first in the company to get involved in new business initiatives, from app technology, through Treasury and Finance, all the way to Customer Support.

We’re looking for the Head of Retail Credit Risk who wants to build a best-in-class credit risk in the market. this person will be responsible for setting the business up for the success of years to come of our retail credit portfolio. An expert in making data-driven decisions with good business intuition on risk-adjusted return requirements, understanding the entire credit lifecycle, including how the intersection of fraud and collections play a crucial role. Someone to lead the initiative for preventive and reactive actions towards any factors impacting portfolio credit performance and profitability.

Up for the challenge? Let’s get in touch

What you’ll be doing

• Managing Revolut's exposure to retail credit risk
• Working with Risk Modelling team to design, develop, and implement retail credit risk models
• Handling risk appetite through limit calibration and monitoring
• Maintaining key policies, procedures, and controls
• Engaging with first line businesses to identify, monitor, and govern emerging retail credit risks, including new product risk assessments
• Interacting with key stakeholders, committees, and regional regulators on material retail credit risk exposures and limit governance
• Quantifying risk exposures within the organisation, taking into consideration stakeholder impact where possible
• Protecting the company from excessive risk taking; saving on both short and long term costs to the business
• Building trust and reputation with our external stakeholders
• Ensuring risks are managed within risk appetite
• Identifying emerging risks that require immediate attention or that could threaten the long term viability of the company

What you'll need

• Proven track record of managing through the cycle credit risk for retail credit products like credit cards, unsecured personal loans etc
• Solid understanding of credit policy governance framework and ability to work through the three lines of defence in a competent manner
• Knowledge and experience of Credit Risk regulations, issues and methodologies
• Deliver excellent results that exceed requirements, plan appropriately to meet multiple objectives and thinking forward on inter-dependencies to proactively identify and resolve issues
• Solid understanding of credit as well as behavioural scoring models esp. for retail credit products
• Generally clear, concise and structured work style, and ability to explain complex concepts in simple manner
• Deep thinker mindset, with capability of processing a lot of information towards most optimal decision making
• Thrive in dynamic working environments
• Data driven approach to problem solving

Nice to have

• Practical retail credit risk experience in multiple Western European markets
• Knowledge of SQL, R and Python etc. and other data analysis tools and also willing to learn new technology

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

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