FinCrime Escalations Officer - Italian

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

The Financial Crime Operations department is at the forefront of Revolut’s efforts to keep customers and their money safe. These special agents work directly with customers to resolve issues and flag any potential concerns. Using cutting-edge technology, we work to prevent financial crime in a way the financial world hasn't seen before.

Our innovative approach to payments, coupled with an increasingly complex and demanding legal and regulatory environment, provide robust career opportunities for those motivated and driven by a fast-paced, innovative culture.

The objective of this role is to perform risk assessments and make decisions for escalated cases (including PEP and other high-risk customer types).

Up for the challenge? Let's get in touch.

What you’ll be doing

• Acting as the escalation point and ensuring high-quality suspicious activity reports (SARs) are submitted according to local requirements
• Responding to regulatory inquiries and other requests from local authorities related to submitted SARs
• Responding to other queries related to complex cases where second line of defence review is needed
• Working with MLROs and escalating significant cases
• Reporting on trends, monitoring and detecting rare and/or new patterns
• Working on escalated cases, following expected times of resolution
• Participating and collaborating with management as needed on projects, training, and implementation of new processes

What you'll need

• Experience in investigation and assessment of AML/CTF suspicious activities within first or (preferably) second line of defence in a major Italian bank
• Experience filing SARs to Italian Financial Intelligence Unit (FIU) according to AML regulation
• Deep knowledge of the Italian FIU provisions and platform (Infostat)
• Experience handling both retail and business/corporate customers
• Fluency in English and Italian
• Deep knowledge of Google suite/MS Office

Nice to have

• ACAMS or other AML/CTF certifications

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.

• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice