Scaled Services Team Lead

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Sales team is the engine that drives new customer acquisition and engagement across the globe.

They can do it all; from prospecting to acquisition and activation, they own the market with a solution-oriented approach, using their know-how to grow our customer base at breakneck speed We’re looking for a skilled Scaled Services Team Lead to ensure that the sales operations at Revolut are done at the best standard.

Our Scaled Services Team Lead will be the primary point of contact for the Sales department for a variety of customer-focused business challenges. We are also internal customer-champions, working with product teams to ensure users stay at the forefront of everything Revolut does

Up for the challenge? Let's get in touch

What you’ll be doing

• Ensuring that the sales team is appropriately remunerated by leading the validation strategy
• Becoming the point of contact for the sales team in order to ensure the right validation structure is followed
• Identifying and preventing recurrent flaws within the sales validation strategy
• Leading the strategy behind how to scale and make the validation process more efficient for the sales organization
• Collaborating with product and data teams in order to improve the validation process and experience
• Supporting Sales Operations in sales compensation and sales forecasting strategies

What you'll need

• 4+years of experience working in a Tech or other fast-paced B2C company or consultancy
• Experience in Customer Experience, Project Management, Marketing and/or Communications
• Experience of influencing other teams to implement your plans
• Great oral and written communication skills in English
• Great self-organisation and keeping cool when working to tight deadlines
• Excellent communication skills

Nice to have

• Understanding of financial crime processes, including AML and KYB
• Proven stakeholder-management experience
• Knowledge of Salesforce

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.

• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice