FinCrime Analyst (CDD Escalations)

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Financial Crime team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to prevent financial crime.

We're looking for a Financial Crime Analyst to manage our enhanced due diligence processes. You'll analyse complex financial crime cases, manage risks, and make independent decisions that impact Revolut’s risk profile.

Up to shape what's next in finance? Let's get in touch.

What you'll be doing

• Handling high-level KYC escalations from internal KYC support teams and external teams, using system access to resolve cases that require advanced expertise and permissions
• Providing authoritative guidance on complex onboarding scenarios
• Performing mandatory four-eye checks and secondary reviews on sensitive or high-impact accounts, ensuring accuracy, consistency, and full compliance with regulatory requirements
• Serving as a critical escalation bridge between frontline support, tech teams, product teams, and MLROs, contributing to continuous improvement of standard operating procedures (SOPs)
• Handling sensitive customer data with absolute discretion, ensuring all decisions and actions are clearly documented to meet audit, quality control, and regulatory standards

What you'll need

• A bachelor's degree or equivalent
• Fluency in English (C1+ level)
• 2+ years of FinCrime experience, or 1+ years of experience in KYC
• Familiarity with investigative methodologies evidenced by use of analytical tools (e.g., spreadsheets, filters, pivots, network charts)
• A willingness to work a variety of shifts
• Critical thinking skills
• Impeccable attention to detail
• The ability to multitask, prioritise, and work well under pressure

Nice to have

• A degree in law or STEM
• A professional certification (ICA or ACAMS)
• A knowledge-sharing mindset, focused on educating and preventing repeated escalations
• Fluency in other languages

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.

• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice