Enterprise Account Manager
Rossum
Location
Prague
Employment Type
Full time
Department
Sales
About the Role
We’re looking for an Enterprise Account Manager to join our Sales team in Prague. In this role, you’ll drive customer growth and retention by building long-term partnerships and uncovering strategic expansion opportunities. You’ll collaborate with Product, R&D, Marketing and Customer Success to maximize account value and ensure customers get the most out of Rossum’s AI-powered document-processing platform.
What You’ll Do
Own and manage a portfolio of 30–50 enterprise customers (>$1 billion revenue)
Drive revenue growth through upsells, cross-sells and renewals
Build trusted relationships with key stakeholders and executive sponsors
Develop and execute strategic account plans, including executive business reviews and expansion roadmaps
Act as the voice of the customer, sharing actionable feedback with Product and R&D
Partner with Customer Support and Onboarding Managers for a seamless post-sale experience
Keep Salesforce pipeline and activity tracking up to date
Collaborate with the Technical Account Management team to expand our footprint
Identify growth paths for accounts with limited engagement
Support Marketing in driving customer advocacy initiatives
Who You Are
3+ years managing post-sale B2B SaaS enterprise accounts (>$1 billion revenue)
Proficient with CRM tools (Salesforce), data analysis (Excel/Sheets) and presentation building
Experienced in revenue forecasting and value-based selling
Strategic thinker with strong stakeholder management and adaptability
Excellent communicator and presenter
Bonus: background in Intelligent Document Processing, finance/digital-transformation teams or scale-up environments
What Success Looks Like
Within 1–3 Months
Complete onboarding and internal training
Build relationships with 10+ key accounts and cross-functional partners
Identify and present 2–3 quick-win expansion or risk-mitigation opportunities
Within 4–6 Months
Maintain >90% renewal forecast accuracy
Roll out an Executive Business Review process for your top 25% of accounts
Uncover at least 5 qualified upsell opportunities
Within 6–12 Months
Achieve >95% gross renewal rate and strong net revenue retention
Expand Rossum’s footprint in 30%+ of your account base
Share insights to refine account strategy and onboarding workflows
Why Join Us? 🚀
At Rossum.ai, we’re on a mission to make data extraction effortless and intelligent. Here in Prague, you’ll join a collaborative, supportive team empowered to challenge assumptions, learn from failures and see the direct impact of your work.
What Sets Us Apart
Cutting-edge AI that’s saving people millions of hours on manual tasks
A scale-up environment where every voice matters
Flexible hybrid model in the vibrant heart of Prague (or remote if you prefer)
A culture that values diversity, empathy and transparent communication
What We Offer (Benefits)
Hybrid work model with flexible hours
5 weeks of vacation
5 sick/personal days
Extra 2 weeks of paternity leave
Stock options (ESOP) – share in Rossum’s long-term success
Budget for personal development, education and language courses
High-end tech (MacBook, external monitor, keyboard of your choice)
Team offsites, regular meetups and a friendly, ambitious team
Ready to make an impact as our next Enterprise Account Manager in Prague? Apply now!