Job Opportunities in the Seedcamp Portfolio

The Role

This is a full time position, based at our head office in Richmond.

This role will require a mix of office and home based work 3:2.

The role will involve:

• Providing world class customer service, supporting our customers by phone, email, social media, chat and video calls
• Composing word-perfect emails, tweets and other social media messages
• Acting as a brand ambassador for SPOKE
• Troubleshooting issues, and finding smart and practical solutions to any customer queries
• Becoming an expert on our customer and our products, and sharing this knowledge with the rest of the business