Sales Operations Analyst



IT, Sales & Business Development, Operations
London, UK
Posted on Thursday, February 29, 2024
Commercial Operations · London

Sales Operations Analyst

About the role

We are looking for a motivated and detail-oriented Sales Operations Analyst to join our Commercial Operations team here in London. You’ll play a key role in optimising our sales processes and providing valuable insights to enhance the overall efficiency and effectiveness of our sales function.

What you'll get up to:

  • Oversee and optimise the pipeline of outbound leads, supporting our go to market strategy and helping to build a sustainable and scalable platform for growth
  • Collaborate closely with sales teams to identify and understand any blockers to their work and take proactive steps to alleviate them and implement solutions for smoother workflows
  • Develop and maintain regular reports on sales metrics for various stakeholders
  • Identify opportunities for process improvements and sales optimisation using data
  • Be the go to person for our CRM system (Hubspot) by ensuring information accuracy and providing training to the various users
  • Support sales teams in developing accurate forecasts based on historical data and market trends
  • Recommend adjustments to sales strategies based on performance analysis
  • Serve as the liaison between sales and other business functions to facilitate effective communication and collaboration

About you:

  • 2+ years of experience in a sales or an operations role
  • Understanding of the sales process, particularly outbound sales
  • Familiar with CRM and analytical tools, we use Hubspot, Tableau, Beauhurst, Cognism etc.
  • Passion for continuous optimisation and improvement
  • Strong analytical skills and the ability to communicate insights effectively
  • Excellent stakeholder engagement skills
  • Curious and unafraid attitude
  • Knowledge of commercial insurance considered highly beneficial

In return, we offer you:

  • A competitive salary and the ability to grow your career at the UK’s leading Insurtech 🚀
  • An amazing team and founders, supportive board and investors 🤗
  • 25 days holiday - so there’s plenty of time for work, rest and play 🏖
  • Hybrid way of working for the perfect work / life balance 🏡
  • Vitality private health and dental insurance 🏥
  • Great pension (up to 10% on top of your salary) 💰
  • Full access to Spill, our mental health platform 🗣
  • Cycle to work scheme 🚲
  • Latest Apple tech gear & everything you need to be set up for success 🍏
  • Fun, modern and informal office environment with regular team social events 👯‍♀️
  • Central London location 🏙
Commercial Operations
Contact Charlotte Rodrigues People and Talent Partner – People and Talent

About Superscript

Insurance should be a smooth ride, not a hop, skip and a jump. That's where we come in.

We’re Superscript, an insurance broker for small businesses, sole-traders, landlords and high-growth tech firms. As the first UK-based insurtech to become a Lloyd’s of London broker, we offer advisory and broking services, alongside a fully self-serve online platform.

Our proprietary machine-learning technology and unique multi-carrier model streamlines service and delivery – regardless of risk complexity, geography or industry.


Commercial Operations · London

Sales Operations Analyst

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