Customer Onboarding Specialist

Uncapped

Uncapped

Customer Service, Sales & Business Development
Warsaw, Poland
Posted on Friday, July 5, 2024

Hybrid role based in Warsaw

Role Overview 🚀

At Uncapped, we help ambitious founders realize their dreams. If you are looking for your next role in Sales, come join a high-performing team working with the Founders and decision-makers of high-growth companies across Europe. We are transforming the way digital companies can grow their revenue, and BDRs start long-term relationships by initiating communication with prospective customers. Our solutions delight our customers; our compensation plans are competitive; and our approach to your training, mentoring, and development is hands-on and designed for your success.

We are on a path to becoming a significant company with global influence, and you will be working at the intersection of technology companies and venture capital investment. This role offers an opportunity to join a company and materially contribute directly to its growth. You will learn from experienced colleagues and accomplished sales leaders who will help you develop an "investor's point of view" to qualify prospective customers. This is an exciting time at Uncapped: a fast-paced environment with tremendous potential as we create solutions that empower entrepreneurs to focus on changing the world.

About Uncapped 👫

Founded in 2019, Uncapped is the fastest, most affordable way for growing online businesses to fund marketing and inventory. The company was born out of frustration with the limited financing options available for UK and European entrepreneurs to finance growth.

Uncapped provides working capital loans to brands and retailers around the world, doing between $10m and $100m in turnover.

Uncapped has raised VC funding from most notable investors including Lakestar, Mouro Capital, Global Founders Capital, White Star Capital, Seedcamp, and All Iron Ventures.

What you will do ✍️

You will develop and own a portfolio of successful prospects by offering a solution that solves a huge pain point for brands and retailers, and beats alternatives head-to-head. Our customers love what we offer, and 90% take more capital. Great word of mouth brings plenty of qualified leads.

  • Lead nurturing: Qualify inbound and partnerships leads, nurture a pipeline of investment opportunities and assist Account Executives with moving deals through the funnel
  • Process: Master our customer onboarding process, helping business owners connect their sales and finance accounts to share data for underwriting
  • Outreach: Structure outreach campaigns to win-back churned opportunities and help maximise funnel conversion
  • Knowledge: Become a subject matter expert on the alt. financing scape
  • Collaboration: Contribute to the ongoing development of sales-related systems, processes, and business practices by sharing recommendations to improve efficiency and capacity and updating our script to focus on key customer needs.
  • Culture: Lead by example to create an inspiring team environment where ideas are shared, and openness is valued alongside the impact on customers.