Solutions Engineer

United States · Remote
Posted on Friday, May 17, 2024

About is the pioneer in the use of AI algorithms and machine learning to increase the speed of diagnosis and care across 1,500+ hospitals and health systems in the U.S. and Europe. The AI-powered OneTM is an intelligent care coordination solution that identifies more patients with a suspected disease, informs critical decisions at the point of care, and optimizes care pathways and helps improve outcomes. Backed by real-world clinical evidence, One delivers significant value to patients, providers, and pharmaceutical and medical device companies.

The Role:

This role designs and builds automated infrastructure systems which drive our business further. They ensure code quality, implement security measures, and automate patch management for compliance. Leveraging coding expertise, they analyze system performance and design scalable solutions. Clear communication and documentation enable effective collaboration, embodying company values while delivering high-quality results on time.

You will:

  • Design, implement, and maintain automated systems for infrastructure provisioning, configuration, and deployment using Infrastructure as Code (IaC)
  • Develop and manage CI/CD pipelines to automate software delivery, ensuring fast and reliable deployment of applications
  • Collaborate with cross-functional teams while serving as the Subject Matter Expert for Viz’s internal infrastructure
  • Conduct thorough peer reviews of code, ensuring adherence to best practices, standards, and security protocols, leveraging version control systems (e.g., Git) effectively, overseeing code repositories, branching strategies, and facilitating collaborative development among team members
  • Work with Public Cloud and local hypervisors to architect and manage solutions, optimizing for performance, security, and cost-efficiency
  • Set up industry-standard monitoring systems like Prometheus and Grafana to track system performance, troubleshoot issues, and optimize resource utilization
  • Facilitate work with other development teams to design scalable, resilient, and secure solutions, aligning them with business goals and requirements
  • Utilize coding and scripting (Python, Bash, etc.) expertise to develop and maintain applications and automated solutions for infrastructure provisioning, configuration management, and deployment pipelines
  • Implement security best practices and integrate security measures at every layer of the Viz platform and infrastructure to ensure compliance and protection against threats
  • Embrace complete accountability for deliverables and participate in on-call rotations for the components under team responsibility, swiftly resolving issues as they arise
  • Automate patch management strategies for regular security updates while ensuring uptime through thorough testing and validation
  • Analyze system performance metrics, predict growth needs, and design scalable solutions to accommodate increasing demands
  • Convey technical information clearly to diverse teams and facilitate collaboration, problem-solving, and present complex concepts in an understandable manner for both technical and non-technical stakeholders
  • Maintain documentation of systems, processes, and configurations, and share knowledge to enable team members to understand and operate the infrastructure effectively for internal and regulatory purposes
  • Proficiently track, prioritize, and execute tasks to ensure effective and timely completion and demonstrate an ability to consistently deliver project-based milestones on schedule while upholding high standards of quality
  • Represent our company values: patients first; time is brain, quality squared, kindness wins, and I am accountable

What success looks like:

  • Someone who has a proven track record as a self-starter, displaying initiative, motivation, and the ability to independently drive projects forward from conception to completion, achieving results with minimal supervision
  • Someone who excels in systems thinking, demonstrating the ability to analyze complex problems, identify key dependencies, and develop innovative solutions that consider the broader context
  • Someone who asks “why” five times before you’re satisfied with the answer. They’re not sticking to the status quo, and are challenging assumptions while remaining humble
  • Someone who has a growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth
  • Someone who is a strong team player, adept at collaborating effectively with colleagues, fostering open communication, and leveraging diverse perspectives to achieve shared goals, while also contributing positively to team dynamics and morale

We are looking for:

  • Minimum 7 years experience in Linux system administration
  • Minimum 5 years experience with Bash and Git
  • Minimum 3 years experience with Networking, including routing, NAT, Tunneling and the full understanding of the OSI 7 layer model
  • Minimum 3 years experience with Ansible
  • Minimum 3 years experience with in managing cloud environments through Infrastructure as Code (IaC)
  • Minimum 2 years experience with OCI compliant containers
  • Minimum 2 years experience in managing OpenTelemtry-based monitoring
  • Minimum 2 year experience in writing Python
  • Minimum 1 year experience with Kubernetes (K8S) or similar container management solutions
  • Proficiency using Microsoft Office, GSuite, Jira and Confluence
  • Strong communication and interpersonal skills with both internal and external customers
  • This position is 100% remote and occasional on call/late night rotation.
  • Experience with AWS, Terragrunt, Immutable Operating Systems (NixOS, Talos, Kairos, Silverblue, etc.) and security mindset is a plus

Why should you join us?

  • If you are looking to make an impact -join our mission
  • f you want to be a part of an amazing team -our people are the heart of everything we do
  • If You are a self-starter and naturally motivated

Viz offers competitive benefits, including medical, dental, vision, 401k, generous vacation, and other great benefits to full-time employees. is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

As part of our commitment to health and safety, we require employees to be fully vaccinated before any in-person meetings unless you are exempt.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Salary Range: $119,850 - $153,000

Total Compensation includes base salary and equity.