Product Analyst



IT, Product
Austin, TX, USA
Posted on Thursday, April 18, 2024

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.

Job Description

How you'll make an impact:

  • Dive into data to extract insights that drive decisions impacting the pay-in, payout, receive experiences, and liquidity management.
  • Work alongside Product Managers and Analysts to establish NorthAm KPIs and monitor how new features and improvements influence customer behavior and satisfaction.
  • Gain a deep understanding of our customer's needs to inform how we shape the Money Movement experience.
  • Identify and advocate for high-impact initiatives, challenging current processes when you see a faster or more impactful route to growth.
  • Contribute to a culture that values idea-sharing and an open mindset, fostering team collaboration and innovation.
  • Support our broader product objectives and missions, helping to lay the groundwork for Wise to revolutionize payments on a global scale.

This role will offer you the chance to:

  • Choose your own Path: We empower you to approach challenges autonomously, crafting a unique personal vision while drawing on support and brainstorming from across Wise.
  • Advance your Skills: Develop as a Product Analyst within a team dedicated to continuous learning and sharing of knowledge.
  • Explore our Product Universe: Immerse yourself in the vastness of Wise products, collaborating with a multi-disciplinary team of talented colleagues.
  • Make Real Impact: Your insights will have a direct effect on scaling our service to meet the needs of future customers, redefining international payment..
  • Enjoy a Dynamic Work Environment: Partake in an engaging workplace that balances intense work with an enjoyable social atmosphere.
  • Be Part of Revolutionary Change: Join us in our quest to establish a world where 'money without borders' is the norm for everyone, everywhere.


Your Background:

  • Results-oriented: You efficiently tackle analytical problems, manage your priorities within projects, and consistently deliver high-quality results while proactively addressing potential issues.
  • Insights to Action: With a knack for making data actionable, you are eager to collaborate with Product Managers to usher in inventive solutions solving top problems
  • Analytical and Strategic: You offer top-tier analysis, simplify complex areas, and have a firm grasp on how to influence key performance indicators.
  • Collaborative: You’re proficient in managing multifaceted projects and fostering team growth through knowledge sharing.
  • Technical Proficiency: Independently manage code within a domain, writing clean, well-structured code that sets a benchmark for others.
  • Clear Communicator: You communicate precisely and informatively, effectively broadcasting key ideas across different functions of the business.
  • Influencer: You collaborate on wider initiatives, adeptly working with stakeholders to define goals and measurable outcomes, and sharing insights that elevate the squad or tribe’s performance.
  • Culture Builder: You are not just looking for a job but a culture and a mission you can contribute to and believe in.

Desirable skills (but not essential):

  • An insider’s perspective on the payment systems and fintech landscape in North America.
  • Experience with payment operations and a track record of improving the customer journey.

Additional Information

What We Offer:

  • 💵 $115,000 - 145,000 salary
  • 🚀 RSU's in a rapidly growing company
  • 💪 An annual self-development budget
  • 🩺 Medical, dental, & vision insurance – including HSA and FSA options
  • 💝 Company-paid: Life Insurance, Short & Long-Term Disability, and an EAP program
  • 💻 Flexible working model – a mix of working from home and from the office
  • 🌍 Relocation expenses covered
  • ☀️ 25 days PTO, 15 sick days, 11 holidays, 5 compassionate leave days, 3 paid “Me” days and a paid volunteer day, annually
  • 🏝️ A paid 6-week sabbatical leave after four years
  • 👶🏼 18-weeks of paid parental leave, after a year with us
  • 💰 401k with up to a 4% employer match
  • 🏆 2023 Austin BuiltIn Best Award winner for Best Places to Work and Best Large Places to Work

Find out more about our benefits in our Austin location.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.