Senior Solutions Engineer - Wise Platform

Wise

Wise

London, UK
Posted on Thursday, June 20, 2024

Company Description

Wise is on a mission to make money without borders, the new normal. We’ve got 13 million customers across the globe and we’re growing. Fast.

Current banking systems don't let us send, spend or receive money across borders easily. Or quickly. Or cheaply.

So, we’re building a new one.

We’re looking for a Solutions Engineer to join our growing team in London.

The Wise Platform team works with financial institutions and major tech companies at a global level to offer Wise products and services directly to their customers through our API. Solutions Engineers make it happen by working with partners to build integrations to our class-leading international finance products, while improving Wise Platform by increasing the capabilities of our public API. The team’s goals are to drive the growth of Wise through partnerships and integrations by creating a world class product set delivered through third parties.


Job Description

As part of this role, you will

  • Provide technical consulting and product guidance to banks and partners integrating Wise, primarily post-sale

  • Support business development by aiding larger partners requiring novel features

  • Assist partners in the implementation phase, defining technical solutions and documenting requirements

  • Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team

  • Ensure partners deliver the best integration within their constraints for an excellent customer experience

  • Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions

  • Work on scaling Wise Platform into new regions, overcoming associated challenges

  • Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations

  • Collaborate with the technical presales team to support the sales cycle and secure new partnerships

  • Enhance internal processes to handle multiple integrations in parallel

  • Design and develop new features for Wise services and expose them on the public API when needed

  • Troubleshoot, test, and resolve technical issues, supporting the API team with complex problems

This role will give you the opportunity to

  • Choose your own path to success - you’ll have the freedom to define the vision and responsibility for making it happen.

  • Identify problems and unlock opportunities for Wise and partners through technology solutions.

  • Inspire other teams internally and externally with your ideas, knowledge and self-starter attitude.

  • Travel to work with our teams in Tallinn and London as well as visit our partners in EMEA.


Qualifications

Who you are

  • You are from a software engineering background but also have experience working with both tech and non-tech stakeholders to successfully deliver multiple technical projects concurrently.

  • You understand the value of balancing customer centric thinking with technical know-how, and can bridge the gap between business and technical experts.

  • You put the customer above technology, while finding ways to leverage technology to improve the customer experience.

  • You are personable and you are good at stakeholder management. You are able to represent Wise and our values to external partners in a professional way, explaining technical problems and solutions to non-technical audiences.

  • You have experience with RESTful APIs, API Design, Swagger, OpenAPI, OAuth2.


Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.