FinCrime Operations Team Lead - Fraud Reporting
Wise
Wise is a global technology company, building the best way to move and manage the world’s money.
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Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
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More about our mission and what we offer.
We're looking for a FinCrime Operations Team Lead to join our Fraud Reporting team in Budapest.
As a FinCrime Operations Team Lead you will develop and oversee the daily operations of a team of FinCrime Operations Analysts or Specialists. Your primary purpose is to ensure the effective mitigation of financial crime risks associated with Wise's customers, while maintaining a strong focus on operational efficiency, regulatory compliance and a customer-centric approach. You will foster a high-performing team, drive operational excellence, and act as a subject matter expert in KYC/AML/Fraud/Screening and financial crime prevention. You will be responsible for ensuring your team meets performance targets, maintains or elevates quality standards, and contributes to a culture of continuous improvement within the FinCrime Operations organization.
The FinCrime Operations Team Lead is a dual-focused leader, combining strong people leadership with domain and operational expertise. You will be instrumental in building and refining processes that prioritise customer impact while maintaining focus on the evolving risks within the financial services industry, specific product vulnerabilities, and the requirements set by regulations and partners. This includes supporting the development of compliant and scalable processes and possessing an understanding of financial crime risks associated with our customers, products, and tooling.
Job Responsibilities
Team Leadership & People Management
You will lead by example, fostering a high-performance, results-driven culture and nurturing your team through knowledge sharing and continuous learning. Your focus is on unifying the team behind shared goals and coaching them to reach their full potential, while also managing performance issues effectively.
Operational & Performance Management
You will oversee the team's daily operations, ensuring they adhere to policies and meet key performance indicators (KPIs) and quality standards. This includes conducting regular coaching sessions, setting goals, and addressing underperformance to ensure tasks are managed effectively and high-quality results are consistently achieved.
Expertise Sharing & Communication
You will act as a subject matter expert, sharing a comprehensive understanding of financial crime and our regulatory obligations with your team. This involves assisting with deep dives into problematic cases, escalating issues to leadership, and collaborating closely with stakeholders to drive improvements and ensure a strong, proactive approach.
- Excellent verbal and written communication skills in English, with the ability to produce clear, concise, accurate, and professional reports, summaries, and customer communications. Additional languages are a plus.
- At least 1-2 years of leading small to medium sized teams, preferably in operations.
- Good understanding of the regulatory framework surrounding KYC/AML/Fraud/Risk and financial crime prevention.
- You are familiar with money laundering methods and other financial crime trends.
- You can build and maintain an environment where your team is incentivised to make decisions and apply a risk-based approach to their work. This involves the ability to guide the team on the right course or course-correct swiftly when necessary, ensuring resources and focus are directed towards the most impactful tasks.
- You are punctual, independent, proactive and willing to get things done.
- Strong operational management and tactical decision-making skills.
- Can work with tight deadlines under pressure whilst maintaining high level of quality and competency.
- You have excellent communication and interpersonal skills, strong organisational skills, great time management, and ability to work in a fast paced and high pressure environment.
- Ability to multi-task and take responsibility in challenging situations.
- You are capable of identifying gaps in policies and processes and providing detailed feedback, including examples when possible, through the established communication channels.
- A strong process-oriented and efficiency-driven mindset.
- Proven track record of taking individual ownership and responsibilities as well as being a great team-player. Ability to deliver constructive, well-evidenced feedback that drives tangible behavioral change and performance improvement.
- Ability to analyze and move of team’s metrics
- You have the right to work in Hungary - we don't offer visa nor relocation support for this role.
Nice to have:
- Education: Bachelor’s degree in Finance, Business Administration, Law, or related field
- Certifications: ICA, CAMS, or equivalent certification (KYC/EDD/AML/Fraud/Screening/Risk focused)
- Ability to use analytics tools like, looker, superset, or other similar platforms.
If you’re ready to take on an exciting challenge and make a meaningful impact, we’d love to hear from you! Please submit your resume and cover letter in English on or before 5th of October 2025.
In your cover letter please explain why did you choose to apply for the FinCrime Team Lead - Fraud Reporting position? What difference will your daily work make for Wise?
Note: Applications without a cover letter will not be considered.
Hiring Process
- Application Review: We’ll evaluate your experience and skills.
- Homework: (3 calendar days to complete)
- First Interview with the team (in Zoom)
- Final Interview: Meet with our Senior Leads for an in-depth discussion (in Zoom)
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For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
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