We’re on a mission to support the taboo, forgotten and under-served areas of healthcare, starting with Menopause, Fertility, Baby, Specialised Men’s Health and Specialised Women’s Health. Our clients’ employees get expert healthcare support via the Peppy mobile app, with unlimited access to our team of specialist practitioners.

• $45mil Series B fundraise announced in January ‘23, led by Albion VC.

• One of Europe’s fastest growing HealthTech scale-ups; 8x revenue growth in 2021 and 4x revenue growth in 2022.

• B2B SaaS offering, supporting employees across 250+ clients and partners including Natwest Group, Clifford Chance, Capgemini, Santander, Aviva and Coty.

• Remote-first company with 150+ employees globally.

• Proudly B-corp certified and Mission-led - read all about our company values here.

• Number 1 on LinkedIn's Top Startups UK 2023 list.

• Rated as one of the fastest growing (and best to work for) startups by Sifted, Tempo and Flexa.

We’re searching for an outstanding Head of Content Operations to lead and streamline our content production processes. This role is ideal for someone with a strong background in content operations management, particularly in the health or lifestyle sector. You'll be responsible for enhancing the efficiency and effectiveness of our content creation, managing resources and budgets, and ensuring alignment with our strategic goals.

Life as Head of Content Operations at Peppy:

Take charge of Peppy's content operations, ensuring smooth integration of people, processes, and technology across the content lifecycle.
Develop and oversee efficient workflows and tasks for various content projects, ensuring timely delivery from conception to distribution.
Maintain the highest quality standards in content production, balancing volume with excellence.
Implement and refine content strategies based on data-driven insights, leading to informed, timely decision-making.
Lead a cross-functional collaboration, driving innovative solutions in content creation and distribution.
Utilise your experience to keep our content production on track and within scope.
Mentor and lead a team of content professionals, fostering a culture of accountability and continuous improvement through performance management systems like OKR tracking.
Exhibit a strong balance of analytical and creative problem-solving skills, continually advancing our content production.
Employ outstanding communication skills to ensure alignment of team efforts with organisational goals.

Our dream Head of Content Operations has:

Extensive experience in a content operations leadership role, with a strong project management background
Preferably led content operations within the Health, Lifestyle or Wellness sectors, but we'd also be interested to meet content operations leaders from other startups or scale-ups in different sectors.
Demonstrated ability in managing the operational aspects of content production, focusing on delivery, budgeting, and resource allocation.
Proven track record of leading, mentoring, and driving a content operations team towards timely delivery of projects.
Expertise in developing and implementing performance management and project tracking systems.
A blend of creative and analytical problem-solving skills, with a passion for innovation and efficiency in content operations.
Exceptional communication and team collaboration skills, essential for managing cross-functional projects.

Peppy’s Perks and Benefits:

Package: The salary for this Head of Content Operations role is between £70,000 and £75,000 / annum, plus employee stock options.

Access to Peppy: You can receive free unlimited access to the Peppy app to use our Menopause, Fertility, Baby, Women’s Health or Men’s Health services.

Health & Wellbeing: You will receive Private Medical Insurance through Vitality, including VitalityGP, optical, dental and hearing coverage.

Financial Wellness: You have access to your own confidential financial wellbeing coach and resources, through Bippit.

Parental Leave: We have a generous Enhanced Family Leave policy, whether you or your partner are giving birth, going through surrogacy or adoption.

Pension: We offer an up to 5% employer pension contribution scheme through Nest.

Holidays: Peppy employees in the UK get 25 days holiday per year, plus bank holidays.

Remote-First: We're a remote-first business, rather than remote-only. So you can choose between working from home, or in a shared WeWork office or somewhere in between, as long as it's within the UK.

Socials: We encourage our employees to join our in-person team events and socials to build stronger connections within your team. If you live outside London, your travel expenses for these events are on us too!

Tech: New joiners receive a company MacBook delivered in time for your first day.

Equality & Diversity:

Peppy's mission is to help people in life's most challenging journeys. We pride ourselves on being an equal opportunity employer, committed to equality and diversity amongst both our employees and prospective applicants. We ensure that all applicants are treated equally and fairly throughout our recruitment process.

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