User Experience Designer and Research Lead

Ramp

Ramp

Design
Wrocław, Poland
Posted on Tuesday, May 21, 2024

Join the Web3 revolution at Ramp!

👋🏼 A few words about us

At Ramp, we provide a powerful fiat <> crypto toolkit that enables anyone - from established brands to blockchain pioneers - to easily onboard their next million users into Web3.
Bridging the gap between today's financial system and the emerging crypto economy is our lifelong mission. Driven by our vision, sense of community, and passion for excellence, we relentlessly work to make this dream come true and bring Web3 to the mainstream.
From day one, our founders have built a purpose-led organisation where a culture of high performance, receptive minds, and collaboration is at the core. If you’re looking to accelerate your career, grow at pace, and have a meaningful impact, you’ll find a home at Ramp. We have huge ambitions and want people to join us on our quest to become a world-leading Web3 organisation.

🙌🏼 What you will be doing

We are seeking an experienced User Experience Designer with expertise in User Research. In this role, you will be an integral part of one of our product teams, simultaneously contributing to the team’s goals and establishing our User Research operations.

🧩What you will be working on

  • Individual Contribution: Lead the design process for one of our product areas. Identify product opportunities, design and validate solutions, and collaborate with the product team to implement these using our Design System.
  • User Research Expertise: Develop and oversee our User Research practices across all product teams. Mentor our designers and product managers on conducting effective research, thereby enhancing the quality and frequency of user interviews, tests, and surveys.
  • Research Project Facilitation: Direct independent research projects to understand our users’ needs, goals, and frustrations across various regions around the world. Set benchmarks for translating research insights into product improvements and innovations.

⚙️Our toolkit:

  • Figma, Amplitude, Hotjar, Tableau
  • Storybook, Chromatic
  • Slack, Notion, Google Workspace, ClickUp

🤟🏻What you will bring:

Skilled in Product Design:

  • Proven Design Process Execution: we need to make sure you are able to deliver various product initiatives from the moment of making a hypothesis up to validation of the results.
  • Facilitating Workshops: Run cross-team workshops to improve the quality of our brainstorming sessions and resolve complex problems we are facing.
  • Creating Wireframes and Prototypes: Build wireframes and prototypes to explore ideas and check assumptions with real Ramp users.
  • Integrating User Feedback: Organize user testing sessions, use collected feedback to refine designs, and assess the impact of changes through A/B testing.

Expert in User Research:

  • Setting Research Standards: Establish and implement research tools and processes used by the various teams in Ramp.
  • Conducting Research: Carry out a variety of research activities to continuously gather valuable insights.
  • Analyzing and Sharing Insights: Analyze research data to extract insights and share them with teams to guide product strategies.
  • Mentoring in Research: Coach other team members to use research methods effectively in their work.

🌟Extra points for:

  • Relevant experience and/or genuine enthusiasm about learning and designing for FinTech, blockchain, crypto, web3.
  • Previous experience in Fintech space

🤝Our interview process

  • Discovery interview - 30 minutes
  • Design interview - 90 minutes
  • Product and Engineering interview - 60 minutes

🪄What’s in it for you?

💸 Competitive salary

  • Equity package: share in our success
  • Zero-fee crypto purchases via on-ramp!
  • 30 000- 35 000 PLN net on B2B contract

🩺 Health & wellbeing

  • 26+ days paid time-off
  • Health & Sports benefits for you and your loved ones
  • Dedicated time off for yearly health check-ups

🧠 Development & Growth

  • Self-development and conference budget
  • Language lessons
  • Internal workshops and activities supporting growth and mental health

🏢 Great working environment

  • Modern and comfy offices in Warsaw and Wroclaw, which has everything you'll need to excel and collaborate with your team
  • Hybrid working
  • The best laptops and kit to work on
  • Internal Tech meetups on-site & online

🍿 Socials

  • Lunch on us twice a week for you to connect with your fellow Rampers
  • Healthy snacks and beverages in the office daily
  • Team socials funded by us

💚 Our Culture

We are fueled by a strong sense of community, purpose, and the drive to build a sustainable business. Together, we nurture a culture of high performance, low egos, receptive minds, and collaboration. We provide space for ambition, trust and empowerment to allow you to be your best self.
Our culture has been founder-driven from the start, it is defined by our shared values and behaviors, which are distinctly Ramp and represent the organisation that we have built. This is our recipe for success that we all believe in…this is how we will win!

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