Lead Product Designer
Product, Design
GBP 110k-125k / year + Equity
tl;dr
About Spill
Spill’s mission is to reduce unnecessary emotional pain by making high quality mental health support easily accessible.
Our product is bought by businesses and their employees can book free therapy sessions (we recently delivered our 100,000th free session). We are bought by companies in industries ranging from tech and media to hospitality and construction. On the company itself, we operate with an intentionally small HQ team of 6 full-time employees.
Our goals for the coming years are punchy - hopefully we aren’t waiting too long for our millionth free session - and we are really serious about achieving them. You can read our company handbook here to get a fuller sense of how we plan to go about it.
What this role will do
The first thing you should know is that this role will be the first full time design role at Spill. We have had some amazing freelancers help us out over the years, but we now have enough problems and a big enough opportunity ahead of us to warrant a full time role.
The second thing you should know is that this role is titled “lead product designer” but a more accurate title would be something like “most senior product person who is really good at design”. You’ll be joining a small team of three senior engineers and the founder. You’ll co-own the product roadmap with the founder and lead engineer, help shape the culture of the team and be the final voice on design.
Research
User research is probably going to be the largest part of your role (40% of your time) and you’ll improve our processes the most in this area.
Spill has always been good at talking to users: we’ve held user interviews before most major feature builds and used those insights to inform the product functionality. But we’ve really lacked a systematic approach to product research. You’ll be take us into new leagues of rigour and consistency.
You’ll develop our processes by:
Features
You will lead on how our new features should work. Since we aren’t at the scale where everything gets decided by A/B tests you’ll be employing your judgement and design experience to our users problems to shape what we build.
Designing and developing new features for the product will take up 30% of your time. Most of that will be talking with the team about how and what to build, prototyping in Figma and iterating towards ready-to-ship designs.
Brand/UI
Spill has a design system that’s been in use for 3+ years and we have a brand identity that’s working really well for us in the market - we feel like a modern product but it doesn’t look like we’re wasting our customer’s money on fancy design agencies. You will have to iterate on our design system and keep our standards high but there isn’t going to be a major overhaul of our brand any time soon.
Most of the work in this area will be championing the longer term brand work. You will need to use your taste and judgement on things like:
Previous experience
We believe that this experience would stand you in good stead for the role:
How to apply
Before applying, please first read our company handbook cover to cover to make sure that you’re really interested in the company and what we’re doing. If you’d then like to be considered for the the role, send your portfolio and resume to calvin@spill.chat